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Support

Corixa App Support

Get help with your digital content manager for macOS

Submit a Support Request

Found in Corixa menu → About Corixa

Or email us directly at support@corixa.io
We typically respond within 24 hours on business days

System Requirements

macOS Version

macOS 15.0 (Sequoia) or later

Processor

Apple Silicon or Intel processor
Apple Silicon (M1/M2/M3) recommended

Memory

8GB RAM minimum
16GB+ recommended

Storage

200MB+ for app
Additional space for saved content

Browsers

Safari 17+ or Google Chrome
(for browser extensions)

Network

Optional for YouTube sync and AI features

Getting Started

1. First Launch

When you first launch Corixa:

  1. The app creates a local database for your content
  2. Default categories are automatically created
  3. You're ready to start saving content!
  4. Optionally enable browser extensions (Safari included, Chrome separate)
  5. Optionally connect YouTube for playlist syncing

2. Installing Browser Extensions

Safari Extension (Included):

  • Open Safari → Settings → Extensions
  • Enable "Corixa" extension
  • Grant permissions when prompted
  • Click the Corixa icon in Safari toolbar to save pages

Chrome Extension (Separate Install):

  • Visit Chrome Web Store
  • Click "Add to Chrome"
  • Grant permissions when prompted
  • The app will automatically detect and configure the extension
  • Click the Corixa icon in Chrome toolbar to save pages

3. Saving Your First Content

Multiple ways to save content:

  • Browser Extension: Click the extension icon on any webpage
  • Manual Entry: Use File → New Item in the app
  • Drag & Drop: Drag URLs directly into the app
  • YouTube Sync: Connect your account to automatically sync playlists

Browser Extensions

Safari extension not appearing?

  • Verify Safari 17+ is installed (Safari → About Safari)
  • Check Safari → Settings → Extensions → Corixa is enabled
  • Restart Safari after enabling the extension
  • Ensure the app is running (extensions need app to be open)
  • Try disabling and re-enabling the extension

Chrome extension not working?

  • Verify extension is installed from Chrome Web Store
  • Check chrome://extensions/ to ensure Corixa is enabled
  • Make sure you have Corixa 1.2.7 or later, then open it once — it connects Chrome each time it starts
  • Try restarting Chrome and the Corixa app

Extension saves but content doesn't appear?

  • Ensure the Corixa app is running in foreground or background
  • Check the app's main window - content may need a few seconds to sync
  • Try refreshing the app view (⌘R)
  • Check Console app for any error messages

YouTube Integration

How do I connect YouTube?

  1. Go to Settings → YouTube in Corixa
  2. Click "Connect YouTube Account"
  3. Sign in with your Google/YouTube account
  4. Grant read-only permissions
  5. Corixa will sync your subscriptions and playlists

What YouTube data does Corixa access?

Corixa requests read-only access to:

  • Your YouTube subscriptions (channel list)
  • Public and unlisted playlists you own
  • Video metadata (titles, descriptions, thumbnails)

Corixa does NOT access:

  • Your YouTube watch history
  • Your private videos or playlists (unless you explicitly add them)
  • Your YouTube recommendations or suggested videos

YouTube sync not working?

  • Check that you're signed in (Settings → YouTube)
  • Verify internet connection is active
  • Try disconnecting and reconnecting your YouTube account
  • Check YouTube API quota limits (rare, but can happen)
  • Ensure OAuth tokens haven't expired (re-authenticate if needed)

AI Features

How do AI summaries work?

Corixa offers AI-powered content summaries:

  • New YouTube videos are summarized automatically when you save them (you can turn this off in Settings); anything else is summarized when you ask
  • The item's link goes to Supadata for the transcript, and the transcript to Anthropic (Claude) for the summary, through our proxy
  • Summaries are saved with the item in your library

Are AI features free?

Corixa includes a limited number of free summaries. Corixa Pro makes them unlimited.

Data Management

Where is my data stored?

All Corixa data is stored locally on your Mac:

  • Database: ~/Library/Application Support/io.halldor.Corixa/
  • Thumbnails: Cached in the same directory
  • Settings: macOS UserDefaults
  • OAuth Tokens: macOS Keychain (secure)

How do I backup my content?

  1. Go to File → Backup Database
  2. Choose a location (local folder, external drive, cloud folder)
  3. Corixa creates a .clearday-backup file with all your content
  4. Set up automatic backup reminders in Settings

How do I restore from backup?

  1. Go to File → Restore from Backup
  2. Select your .clearday-backup file
  3. Choose restore options (replace or merge)
  4. Wait for import to complete
  5. Your content is restored!

Can I export my data?

Yes! Corixa supports multiple export formats:

  • Full Export: JSON format with all metadata
  • Backup Format: .clearday-backup for restore
  • Selected Items: Export specific categories or items

Performance & Troubleshooting

App is running slowly

  • Close and reopen the app (⌘Q then relaunch)
  • Check available disk space (System Settings → Storage)
  • Reduce the number of items displayed (use categories to organize)
  • Clear thumbnail cache in Settings if it's grown large
  • Consider archiving old content you don't need frequent access to

Thumbnails not loading?

  • Check internet connection (thumbnails fetched from source websites)
  • Try regenerating thumbnails (right-click item → Refresh Thumbnail)
  • Some websites block thumbnail requests - this is normal
  • Fallback icons will be used when thumbnails aren't available

App won't launch

  • Verify macOS 15.0+ (About This Mac)
  • Check Console app for error messages
  • Try removing and reinstalling the app
  • Check that Application Support folder isn't corrupted
  • Contact support with Console logs for debugging

Privacy & Security

Important: While Corixa stores data locally, optional features (YouTube sync, AI summaries) require internet connections to external services. You can disable these features in Settings for completely offline operation.

Updates & Compatibility

How do I update Corixa?

  • Updates are delivered automatically (if installed via App Store)
  • Or download the latest version from corixa.io
  • Your database is automatically migrated to new versions
  • Always backup before major version updates

Can't find what you're looking for?

Contact Support

Use the support form above or email us at support@corixa.io

We typically respond within 24 hours on business days